As AI replaces customer service positions, Salesforce CEO Marc Benioff eliminates 4,000 jobs. Salesforce CEO Marc Benioff recently revealed that 4,000 customer service representatives would be let go, bringing the total number of support people down from 9,000 to about 5,000, an almost 45% reduction. Why
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You must be living under a cave, if you are still sleeping on the potential for Artificial Intelligence (AI) is rapidly transforming the way we live and work. From chatbots to predictive analytics, Work automation tools are revolutionising various industries by streamlining processes, improving efficiency, and ultimately saving time and
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Marketing is a very important aspect of any business. If your marketing efforts are in the right direction it can increase your brand awareness and conversion rate. Marketers do a lot of things from strategizing content, capturing and nurturing leads, managing customer information, creating advertising campaigns, scheduling tasks, and a
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Are you planning to buy a restaurant POS or you've already bought one but want to know more about how to use it efficiently? Then you are at the right place. Here you will get an insightful overview of using the restaurant POS effectively. POS has become an
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Automation is the term that seems to fit in almost every work situation these days. In this fast pacing time, it is important for people and businesses to automate as much of their work as possible. This not only saves time and energy but also makes the processes more efficient.